1 reviews | Active since Dec 2016

29 Dec 2016, 11:39

Vodacom service

<p>Our insurance requested proof of the call we made to block our lost phone and for weeks now Vodacom is not able to produce this. </p> <p>They give reference numbers which they later state they cannot find and we keep having to re-explain the request. </p>

0
Replies (1)
Vodacom
Vodacom's reply29 Dec 2016, 11:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team