Vodacom Service

<p>I called Vodacom yesterday (17 November 2016) to query a cancellation. The first lady I spoke to was utterly rude and had no respect. I spoke to the team leader (Tsietsi) and he mentioned that he was going to open an investigation to the call. Im hopeful that this will happen. When I spoke to cancellations yesterday they mentioned that I had only signed a 12 month contract and not a 24 month contract so because the contract was still active they were going to open a case of ********** investigation.</p> <p>I called this morning and spoke to Tertuis Fitz Gerald who was also utterly rude in the conversations. I feel that I am paying for a service but not receiving any good service from Vodacom. This is really sad. Should I withhold payment going forward until I receive service. Please assist Vodacom!!!</p> <p> </p>