ML
Malcolm L

1 reviews | Active since Oct 2014

10 Feb 2016, 13:15

Vodacom Server Slow/Not working

Every time I try to log on to the Vodacom website it takes approximately 3 minnutes to find the server if it is found at all. Due to this I am not able to see my invoice or other things pertaining to my account.<br> <br> I also do not receive my account at all if I do not log on to the website, despite numerous calls to the call center to send me my bill via e-mail on a monthly basis. I am therefore forced to phone the call center every month so that my bill is sent to me. I have also been over charged for data which Vodacom is unable to resolve.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply10 Feb 2016, 14:19
Official
Hello Malcolm L,

Thank you for your posting.

We would like to apologise for any inconvenience caused.

A consultant will contact you in order to address your concerns.

Kind regards
Vodacom Consumer Website Team

Best regards,