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paula G
1 reviews | Active since Nov 2013
13 Nov 2018, 09:14
vodacom seriously sux they dont know what they doing
AGAIN MY ACCOUNT HAS BEEN BILLED AFTER I WAS TOLD THAT IT WOULD BE CREDITED!!!!!
Speaking to an account consultant and the call drops from their side.... no call back....
can someone get vodacom working properly as these hello peter complaints are getting ridiculous!!!!!!!
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Nov 2018, 09:39 Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2018, 09:39
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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paula G's updateReviewer Update
13 Nov 2018, 11:25COULD ASHWIN PLEASE CONTACT ME AGAIN< AS THIS ISSUE IS STILL NOT SORTED OUT.............
i refuse to deal with vodacom consultants.
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paula G's update13 Nov 2018, 11:25
Reviewer Update
COULD ASHWIN PLEASE CONTACT ME AGAIN< AS THIS ISSUE IS STILL NOT SORTED OUT.............
i refuse to deal with vodacom consultants.
Vodacom's replyOfficial
14 Nov 2018, 14:22Dear Paula,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Vodacom's reply14 Nov 2018, 14:22
Official
Dear Paula,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Ashwin Abdurahman Consumer Website Team(SA)