1 reviews | Active since Sept 2016

09 May 2018, 13:12

VODACOM- SERIOUSLY!

I have called Vodacom 3 times last month to find out what is happening with my account as i will not pay for something i am being double charged on. They say they will revert back to me but i am yest to hear anything. Then everytime i call they push my to rating service when i am put on hold. How does this make sense

0
Replies (1)
Vodacom
Vodacom's reply09 May 2018, 14:15
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,