Vodacom sending false sms's for marketing and financial gain

Item: Vodacom
Rating: 1
Author: Linda O

Regulary receiving sms about apparent out-of-bundle data usage which is ******* and dial 124. These sms are annoying and purely a marketing ploy. Never authorised Vodacom to distribute my cell number for any purpose or reason.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

08 Feb 2019, 11:04

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Feb 2019, 11:04

Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's replyOfficial

08 Feb 2019, 15:31

Dear Linda

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further

Vodacom Consumer Website Team

Vodacom's reply08 Feb 2019, 15:31

Official

Dear Linda

Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.

Have a great day further

Vodacom Consumer Website Team