Vodacom Selling under false pretense!!

vodacom selling under false pretense. in November i was interested in taking a LTE contract for home and started looking, found a Vodacom contract for 500gb night and 500gb day for R259, phoned vodacom and they told me that they have a uncapped Limitless line for R399 @ 10mbps and when i go over 350gb that the 10mbps will go down by 2 mbps, i then asked so for how much gb would the 8mbps last and they said well it is limitless uncapped as where the 500gb will be hard locked when reaching 500gb. it was a no brainer for me to pay R140 more i will receive a uncapped limitless line. Received the router and sim in NOV/DEC 2022 started connecting, firstly noticed that the line was running between 4 and 6gbps but the tv did not freeze so i would phone in the new year to check what they can do. in JAN 2023 to my surprise i received a message that my uncapped limitless line will be hard locked. phoned in spoke to a consultant and the outcome was that due to fare usage policy they can hard lock my uncapped limitless account, i then demanded to speak to a manager this happed twice as the managers never phoned back, after my 5th call again no manager they will call back in 10min. the next day i received a call from vodacom's manager and had the same discussion over, she explained that their new uncapped limitless line is not as it stated so they bumped my account up to 600gbs but will still be hard locked if i reach this. i then asked is this not a uncapped limitless line and she said yes it is which i rep**** but then you can not hard lock me, in which she rep**** vodacom change the policy on the base of fare usage policy which is in my contract and T&C's, i asked to speak to someone higher than her and she told me that she is the highest i can go. i then took my T&c's and contract reading through this and can not find anything regarding the fare usage policy, so this cannot be valid in my case.

disgraceful service bad signal and false pretenses. do not let vodacom con you in a great deal on paper... you will not receive what you are sold...