CP
Christo P

1 reviews | Active since May 2022

30 Aug 2022, 09:12

Vodacom selling poor quality phones .

I gave Vodacom a video which clearly shows the screen with green vertical lines. I explained it happens after a few hours of operation. After I handed in the Oppo handset they told me that there is nothing wrong, I did supply a video with the IMEI Code on the back .Vodacom states that there is nothing wrong . Vodacom is Selling poor quality handsets.

I went to the store to buy a Samsung, Vodacom employees convinced me to take Oppo therefore I will not take this handset back. I followed your Advice and bought a handset for R16000 which showed problems after 3 days and whereby the supplier says there is nothing wrong. So the supplier admits vertical green lines is part of his phone operations.

0
Replies (2)
Vodacom
Vodacom's reply30 Aug 2022, 10:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CP
Christo P's update01 Sept 2022, 10:17
Reviewer Update
Good day ;

I did not receive any communication from an y consultant .