CP
Christo P
1 reviews | Active since May 2022
30 Aug 2022, 09:12
Vodacom selling poor quality phones .
I gave Vodacom a video which clearly shows the screen with green vertical lines. I explained it happens after a few hours of operation. After I handed in the Oppo handset they told me that there is nothing wrong, I did supply a video with the IMEI Code on the back .Vodacom states that there is nothing wrong . Vodacom is Selling poor quality handsets.
I went to the store to buy a Samsung, Vodacom employees convinced me to take Oppo therefore I will not take this handset back. I followed your Advice and bought a handset for R16000 which showed problems after 3 days and whereby the supplier says there is nothing wrong. So the supplier admits vertical green lines is part of his phone operations.
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Replies (2)Vodacom's replyOfficial
30 Aug 2022, 10:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Aug 2022, 10:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CP
Christo P's updateReviewer Update
01 Sept 2022, 10:17Good day ;
I did not receive any communication from an y consultant .
I did not receive any communication from an y consultant .
CP
Christo P's update01 Sept 2022, 10:17
Reviewer Update
Good day ;
I did not receive any communication from an y consultant .
I did not receive any communication from an y consultant .
