DR
DK R
1 reviews | Active since Jan 2019
03 Jan 2019, 12:59
VODACOM SELLING OUR DETAILS TO EDCON
I am stuck and can not go with my life, Edgars say i took out a contact with one of their sister company RMCS and that they gave me airtime which i do not recall taking such with them.
Now my phone has been ****** and i need to do a sim swap , and when i call vodcom they say my account and number is a contract number which is with RMCS and when i call RMCS they telling me that is cancelled on their side.
So please people i am stuck edgars And vodacom gave me something that i dont want and never signed for. now i am stuck and my customers need to call me my business is stuck between vodacom and EDCON this companies dont care about us they just want to benefit.
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Replies (1)Vodacom's replyOfficial
03 Jan 2019, 14:24Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2019, 14:24
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
