CS
Carl S

1 reviews | Active since Jan 2010

25 May 2015, 16:33

Vodacom sees all customers as numbers only

I have been a client of Vodacom for over 14 Years and have an average spend of over 3500 per month over this entire time. There was a incident where an Ipad caused a big out of bundle rate and thus caused my account to go into arrears.<br> Vodacom \customer Care"does not see me as a customer "

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2015, 14:39
Official
Hello webtron,

We do thank you for the posting and apologise for the delay in responding.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team