CB
Claudia B

1 reviews | Active since Dec 2015

17 Aug 2016, 14:01

Vodacom seems untouchable.

<p>I've exceeded my access to Vodacom????? My cellphone is blocked. I cannot call 111 because I've had to phone every day for 2 weeks. I all the while I'm rerouted from one department to the next. Noone responds. I calls are escalated. </p>

0
Replies (1)
Vodacom
Vodacom's reply18 Aug 2016, 05:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team