TA
Tom A
1 reviews | Active since Jul 2019
11 Jan 2020, 15:34
Vodacom seems to be *****ing my data!
One star is actually one too many! Using the FNB app, on 8th January I bought R63 data which is, I think , 250MB. Then on 11th January, I received this sms: "your 250 MB Vodacom DATA bundle is due to expire on 15th January". In other words, I RECEIVED THE DATA FOR 1 WEEK ONLY. Note: I am 90% sure that this refers to the same data bundle, and I will keep my evidence.
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Vodacom's replyOfficial
11 Jan 2020, 19:02Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2020, 19:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team