Vodacom seems to be getting worst!!

Item: Vodacom
Rating: 1
Author: jen G

I cancelled my contract with Vodacom in July 2020.i was still being debited till October after all my calls and queries with tons of different references and being told I will receive a credit.To date being the 8th December still nothing.everytime I call in I'm being told different stories.i am now fed up and sick and tired of your open promises. I want this issue resolved.

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Replies (1)

Vodacom's replyOfficial

09 Dec 2020, 07:19

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply09 Dec 2020, 07:19

Official