Vodacom security breach

<p>What a roller-coaster 2 moths with Vodacom, first my phone is hampered during Christmas, blocking all incoming calls and Sms’s, after phoning every day and waiting 20 minutes each time with all the security questions all they could say is it is someone that has access that has control of my phone.</p> <p>I didn't trust this and stopped all internet banking. Then I asked the CEO of Vodacom to fix the problem and assure me that it is safe to to internet banking. The CEO's office did confirm the problem had been fixed and that it was safe to do internet banking, this per mail but only after the local office sorted out the challenge.</p> <p>Then the phone was cut off again and then they breached my Bank’s account and stole some money (R20 000) breaching both Vodacom and the Bank's security.</p> <p>After affidavits and all to both parties and logging a case at Vodacom from the local office nothing happened.</p> <p>Then it happened again and my phone was cut off and after reporting it on my back up cell phone, also Vodacom that was also cut off. This was reported every time at the Local Vodacom office, they assisted 100%, but not a word from Vodacom, Vodacom has not ever appointed a person to handle the compliant.</p>