PF
Philippa F

1 reviews | Active since Sept 2017

17 Sept 2017, 10:34

Vodacom Secunda

My mother battled for months sorting out a phone number of a deceased family member. Although the staff at her Meyerton branch did all they could to assist by phoning head office etc, the problems continued for a period of about 8 months. Eventually we went to the Secunda branch where we were helped by Shadrack. He was absolutely brilliant. He understood the problem immediately and had it sorted in about 2 minutes. He was friendly and helpful. We found the Secunda branch to be well managed and staffed with very well informed and trained staff members.

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Replies (2)
Vodacom
Vodacom's reply17 Sept 2017, 11:05
Official

Dear Customer,

Thank you for taking the time to post this compliment on the website.

We truly appreciate your support and feedback.

This posting has been sent to the relevant parties in question for appropriate recognition.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply18 Sept 2017, 13:29
Official

Dear Philippa Franzini,

Thank you so much for sharing a great experience from one of our brand ambassadors . I have sent the details to the store manager.

Regards,

Cassandra

Best regards,