Vodacom- SE van Vreden Ref: ***

Item: Vodacom
Rating: 1
Author: Suzette V

Kindly inform me about the outcome of my previous review - from the messages that I recieve from Vodacom I could sence the the issue is still unresolved as I still recieve threats of legal action. The fact that 2 ********** contracts was assigend to me makes it impossible to understand where the outstanding balance was derived from. Please assist.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

18 Sept 2019, 08:45

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply18 Sept 2019, 08:45

Official

Vodacom's replyOfficial

19 Sept 2019, 07:37

Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with the relevant department. Kindly allow the team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team

Vodacom's reply19 Sept 2019, 07:37

Official