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Lance R
1 reviews | Active since Sept 2013
12 Dec 2023, 08:49
Vodacom Se Push
Trying to speak to a human that works in customer care is impossible! For over an hour since 07:30, all I get is that Toby has sent me a sms and then the call is ended. After trying nearly every single number on Vodacom's website, I resorted to phoning their corporate number.
Very unprofessional behaviour.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Dec 2023, 10:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2023, 10:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Lance R's updateReviewer Update
12 Dec 2023, 11:46So, all I get is a sms saying Vodacom tried to contact me but was unsuccessful (even though my phone never rang) and that I should try call Vodacom back using the same number that nobody answers.
Ha ha ha, what a joke!
Ha ha ha, what a joke!
LR
Lance R's update12 Dec 2023, 11:46
Reviewer Update
So, all I get is a sms saying Vodacom tried to contact me but was unsuccessful (even though my phone never rang) and that I should try call Vodacom back using the same number that nobody answers.
Ha ha ha, what a joke!
Ha ha ha, what a joke!