Vodacom se P@*$ !

<p>A week ago today after applying for a contract with vodacom i was told im approved and the guy even took my banking details and then went on to tell me that i will be recieving my phone within 3 -4 working days however to date i havent recieved anything. i phoned vodacom and went through to the direct sales department where i spoke to Thobeka who told me i'm not approved and therefore i didnt recieve the device, i then called back a second time after going through my mails and was put through to the same lady who then told me that my profile has been loaded but nothing will be debitted from me as the contract wasnt approved. What type of **** service is this that you get completely differnt treatment from their staff and not even a call to tell me that i was actually not approved? Wheres the common decency from a supposed well rounded company? How do i now ensure that my account details are safe if this was a **** how the hell did they get onto the vodacom system to even have me rate there service at the end of my call?</p>