WB
Wynand B
1 reviews | Active since Nov 2019
27 Nov 2019, 07:06
Vodacom ****s
I'm on a data contract with vodacom they were supposed to take the money from my bank account as we agreed on the contract. The last few months they didn't took the money know they com up with this bull and say i owe them money. It's there fold they mess up. I'm in angola nou til the 9 Desember don't wabt to pay the money cause is they who mest up but im going to pay the money when im back in SA and then cancel my contract with them. Very disappointing piece of ****. To think i didn't like any network besides Vodacom and look what they done to me my whole family is with vodacom. If they don't make a plan i will make sure that they loose many customers
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Replies (3)
Vodacom's replyOfficial
27 Nov 2019, 07:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Nov 2019, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
WB
Wynand B's updateReviewer Update
27 Nov 2019, 07:21Thank u if can't get hold of me try my Angola number im here till 9 Desember +***53
WB
Wynand B's update27 Nov 2019, 07:21
Reviewer Update
Thank u if can't get hold of me try my Angola number im here till 9 Desember +***53
Vodacom's replyOfficial
03 Dec 2019, 16:05Dear Wynand,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Dec 2019, 16:05
Official
Dear Wynand,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,