Vodacom ********s

<p>We confirm that we were contacted by a Vodacom call centre agent who offered to upgrade our mobile phone to the S8+ handset. In addition to the upgrade we were told that we would receive a free S3 Gear wris****ch. We gladly accepted and agreed to the terms and conditions. The package was delivered by the courier company but we only received the S8+ handset and no S3 watch. We contacted Vodacom customer care and the manager one Lediga Khutso-see attached e-mail promised to investigate the matter and revert to us. Needless to say, Mr Khutso miserably failed to assist us. This undoubtedly confirms that Vodacom is part of the ****!!</p> <p> </p> <p>We are extremely disappointed that a large corporation like Vodacom are intent on ******** their customers to keep them locked into contracts. We hereby request the consumer protector to open a case against Vodacom on our behalf. We are in possession of the detailed voice recordings of the telesales consultant and same will be made available upon request by the commission.</p>