Vodacom ****s Old people ...

Sooo I have been reading peoples negative reviews and I have to say Vodacom service is some of the worst experiences I have had with selfphone service providers. First they charge older people or any person not all that clued up with technology R200 for a software update they could have done for free at any coffeshop or restaurant with wifi. Hows that for a “going the extra mile” award you see on every employees desktop ... secondly whenever there is a problem with a sim card the automated robot response of the sales and service or technical support is to do a sim swap ... and finally after the fourth sim swap and many agruments with various employees they finally figured out that a sim swap was not the solution to the problem but that they actually had to do some work ... thirdly while waiting on a Sunday afternoon one of the two available employees in the massive store kept helping people without tickets so my question is what are they doing for the environment shoving a useless ticket in my hand with a number and saying you are next and then they allow people without tickets to cut the queue ... talk about inefficient procedured to loudly and they might stare at you funny cause this is South Africa do we expect things to run like a well oiled German machine hell no but just a drop of doing your job right wouldn’t hurt ... Finally my estimated waiting time said 156 minutes and this is one thing they should put in their advertising cause they actually might exceed your expectations on this part but they sure as hell will not deliver on things like lower prices cause they will be over charging you for everything they possibly can and thats a promise. Vodacom your service sucks.