Vodacom ****s Customers: Vodacom breaks my phone

Dear Vodacom customers. I have been dubed by Vodacom and its staff. After having my phone for a mere month, its software malfunctioned. When sent in for repairs at Canal Walk (*********** manager Omar), the phone was returned with damages to the screen. I have placed a tempered protective screen on my phone immediately when purchasing. Now 2 months later Vodacom tells me that after their investigation I should collect my phone and they will not take responsibility for THEIR STAFF AND WRONGDOING. I want my contract cancelled immediately with no further liability/cost to me. I think this is incredible that I pay monthly to Vodacom only to be treated like a Second Grade customer. My name is Nabeel Petersen. Please contact me should anyone suffer the same grievance.<br> <br> 1. After one month software fails and phone is delivered to Vodacom<br> 2. After 12 days phone is returned with tempered glass destroyed and scratches all over the screen<br> 3. Omar (manager at canal walk) accepts the phone and sends it away for inspection<br> 4 12 days later phone is returned after being wrongfully checking software AGAIN. <br> 5. Vodacom contacts me 1 month later<br> 6. Vodacom asks me to collect damaged phone. No