Vodacom ****S consumers!!
My Fiance was contacted by someone from Vodacom whom offered a contract to him, after visiting the local Vodacom shop that what he was offered and what he is being billed for doesnt correlate.
His bill include a handset which he didn't receive,
We have visited 3 vodacom shops and phoned various call centers with no success!
As he struggles to understand/speak English I've asked for an Afrikaans Consultant which is still busy on the other line as we haven't received a call back yet since Saturday
When we asked for the affordability application forms and recording of the contract no one knows what we are talking about?
I would LOVE to hear HOW vodacom did his affordability tests!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)