MT
Mososomedi T

1 reviews | Active since Jun 2022

15 Jun 2022, 11:18

Vodacom ****S

Vodacom telecoms has been harassing me since last year, they tried to debit my account last year around june and i stopped and blocked the debit order, apparently I have a cellphone contract with them and I don’t remember calling or going inside vodacom shop to open and account

I told them to stop and cancel cause i was not the one who opened the account, they told me to go to a vodacom shop near me to close the account and i told them No, i was not the one who opened the account, the very same person who opened the account, should close it and i asked them to stop calling me. Then today I received and sms to inform me that my account is now with MBD vodacom with acc no ***. I do not know of any vodacom account please close it since i have no business with vodacom, unless you have a recording of myself or documentation with my signatures that shows I opened an account with you. Please just close it, whatever it is

0
Replies (1)
Vodacom
Vodacom's reply15 Jun 2022, 11:58
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team