RV
Ruan V

1 reviews | Active since Feb 2021

02 Mar 2022, 07:24

Vodacom ****s!

I went to Vodacom store in Clearwater Mall to check out some of their products, I did application to see if I do get approved to open a contract, and I have decided not to go on with the contract.. Since November there has been debit orders going off every month that I did not sign for! When I go to the store they tell me it’s not their problem I must call head office, been calling and calling and getting nowhere, the amounts keep on increasing.. Every month I have to call FNB to reverse these debit orders.

This is absolutely ridiculous!

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Replies (1)
Vodacom
Vodacom's reply02 Mar 2022, 08:24
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team