Vodacom ******** with vodabucks

Item: Vodacom
Rating: 1
Author: Juanita V

I was promised 5000 vodabucks after I wanted to terminate my contract due to bad service. I upgraded ànd added another line, but I never received my vodabucks. I spend a whole day calling but every department transfers you to the next and nobody is able to help.

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Replies (1)

Vodacom's replyOfficial

31 Jan 2021, 19:47

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply31 Jan 2021, 19:47

Official