NU
Nadia U
1 reviews | Active since Apr 2011
11 Dec 2021, 15:57
Vodacom ******** their clients
Vodacom is also ******** their own customers. Being told I am allowed to do a device upgrade on a later stage and can do a package upgrade so long then when I today phoned the shop wanting to do that device upgrade I get told "o no you can't because you have already did a upgrade and a voucher was issued so now you can't upgrade." Being with Vodacom for about 20 years you can take your contracts, upgrades and vouchers and stuff it up you ass you are becoming the biggest bull****ters in the world. Maybe its time for a change because you cant even keep to your word!!!
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Replies (1)Vodacom's replyOfficial
12 Dec 2021, 17:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2021, 17:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
