1 reviews | Active since Mar 2015
Vodacom ******** people now?
Stay Away from Vodacom, They are a bunch of ******!. I am so fed up with the service I get from them that I am on the point of moving all my Contracts to another service provider.<br> Got a call from them somewhere in July and was asked if I was interested in adding Data to my contract for a better price than the usual price... Long story short I accepted but only to find that they opened a new contract for me instead. I've already got a Data contract with them so why would I need another one... I was under the Impression that this will be a 2GB data added to my current Cell phone contract. I immediately cancelled the contract after they've sent me a Modem and sim etc... I phoned them and explained to them the whole scenario. They collected the Modem but for some reason my debit order goes off every month, I phoned them numerous times and they keep telling me the same story... that the contract has been cancelled and they will reimburse me within the next 21 days. It has been 4 months now and I'm still waiting. To top off things, My debit order still goes off every month. I will not recommend Vodacom to anyone until this issue has been resolved<br>
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Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your billing query.
Regards
Consumer Website Team
