1 reviews | Active since Dec 2016

03 Jan 2022, 07:26

Vodacom ******** people

****med and Vodacom allowed it, ABSA my bank sent me a debit check about debits that am supposed to pay monthly for unspecified period of time and i rejected that debit, immediately I called Vodacom I was assisted by a lady Who told me that the contract was taken somewhere in address in Eastern cape But she said that I was luck because the parcel was not yet dispatched and she transferred me to a certain Vodacom department that specializes on the kinds of cases i had well we confirmed everything About cancellations 2 weeks from there Vodacom debited from my account and when I call them they says the delivered the package in flagstaff while am staying in kzn

0
Replies (2)
Vodacom
Vodacom's reply03 Jan 2022, 08:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update03 Jan 2022, 09:01
Reviewer Update
My number is *** if you Are really going to contact me, these issue is really messing me up because we agreed with your consultant that I don’t know the contract an it was canceled i was surprised when I was told that it was delivered please sort out dic issue