NS
Nolan S

1 reviews | Active since Dec 2021

28 Mar 2022, 11:21

Vodacom ******** me

I was showed a just 4 you bundle for 5gb + 5gb for R159. Went to my FNB app to purchase airtime and when I went back the offer was gone. Called the call centre but NO ONE answered after listening to their jingle for 15mins. Vodacom is ******** people! Give me my 10gb or give me my money back!! Also hire more people to work in your call centre as obviously you're under staffed! Pathetic service!!

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Replies (1)
Vodacom
Vodacom's reply28 Mar 2022, 11:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team