PK
Phillip K

1 reviews | Active since May 2018

16 Aug 2018, 10:08

Vodacom ******** data bundles

I purchased 500mb and within 5 minutes it depleted and I was not on internet or even using my phone, my phone was on charger. I need my data back that's it. Worse part was when I call I get a bad attitude from the consultant.

0
Replies (2)
Vodacom
Vodacom's reply16 Aug 2018, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

PK
Phillip K's update16 Aug 2018, 12:00
Reviewer Update
I received a call from a consultant and he promised me the matter will be resolved. I'm pleased with his attitude and way of approaching matters . Thank you Dane