Vodacom ******** customers - Upgrade frustration

You are ******** me now with my contract end date and upgrade date. I enquired about why it was moved forward you then went and changed the date to 2019 from the 2020. but when I speak to your consultants they tell me about contract end date of Oct 2020 and upgrade date of May 2020. your website says I did an upgrade in Oct 2018, please send me proof of this as I do not recall doing this. also I have an sms from an inquiry from last year Aug 18 which states my upgrade date as Apr 2019 and now you have changed it to Aug 19. you do not read my messages instead you send me *********** consultants who are speaking about me premature upgrading in 2013 where as we are in 2019 now are your contracts 6 years now?

What your website and sms line 31050 says and what your consultants claim to be on their system is different and unfortunately I can't see your system I work on what is on the website.

I need you to give me my upgrade which is due to me now as you have explained I can upgrade within 5 months my date which is APRIL 2019. and also fix my contract end date or cancel my entire contract.