SM
Sam M
1 reviews | Active since Nov 2017
07 Aug 2022, 14:34
VODACOM ******** CUSTOMERS ON CONTRACT USING ELITE MOBILE
Vodacom has now started ******** customers using its subsidiary called ELITE MOBILE,they will call you as if they are offering contract phones,saying you have been approved, keep debiting your bank account without sending the handset,I WAS TOLD I HAVE BEEN APPROVED WITH HUAWEI OCTOBER 2021,STARTED DEBITING FROM MY BANK, NEVER DELIVER A HANDSET ,I HAD QUERIED IT WITH VODACOM MORE THAN 5 TIMES,THE FAILED TO INTERVENE.
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Replies (1)Vodacom's replyOfficial
07 Aug 2022, 22:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Aug 2022, 22:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
