LP
L P

1 reviews | Active since Feb 2021

01 Feb 2021, 11:38

Vodacom ******** Customers and Using Incomptenec as an excuse

I have been to a Vodacom Store in July 2020 to have 2contracts cancelled. I was assured that this will be done

In November 2020 I was to told call a call with the call centre on 082135. with reference *** (Phindile) who advised that this will be processed in December.

I called in begining of January this year and was informed that I will be credted as the cancelleations did not go through

I have called agin this morning and the consultant Nothnado(1-2J6A-1414) had no records of my cancellations

Vodacom Please note that at the end of this month there will be no money in my account to process your ******** activities as you continue to **** me

Note that I now out to you that all me contracts with you are cancelled with immediate effect

0
Replies (1)
Vodacom
Vodacom's reply01 Feb 2021, 14:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team