Vodacom ******** customers

In the month of February 2016, I was charged out of data bundle while I still had data. I informed Vodacom about this after receiving a hefty bill on 10 March 2016 and they said they will keep me updated. Till today, they haven't called me once. I have been calling and keeping records of the people I have been talking to when I made follow-ups. Some even promised to call me back, others promised to take the matter up and all have been fruitless.<br> <br> To keep me quite, I was even told that I will get a feedback on the 4 April 2016, as expected, no word from Vodacom. When I call them, they always say they will call back and escalate it. It is unfortunate that I'm unable to speak with same person or any of the people that I previously spoke to due to their location.<br> <br> As soon they clear this **** and my name, I won't take any other contract with them.