MN
Mulalo N
1 reviews | Active since Jan 2023
05 Jan 2023, 12:14
Vodacom ******** contracts
I wanted to cancel a contract with them the kept on sending me high and low. They said my account is autometically upgrade without my consent. Jiki jiki i hqve upgraded in Thohoyandou. I have never done any upgrade in Thohoyandou. Their consultant are so rude as well when you counter question them
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Replies (2)
Vodacom's replyOfficial
05 Jan 2023, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2023, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Jan 2023, 14:30Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly email email an affidavit stating that you did not upgrade and I.D.Copy to *** for further investigation and feedback.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2023, 14:30
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly email email an affidavit stating that you did not upgrade and I.D.Copy to *** for further investigation and feedback.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,