NM
Nthete M
1 reviews | Active since Dec 2020
27 Feb 2022, 02:54
Vodacom ********
Called in December to cancel my contract, still not canceled. Called again and the issue remains the same.Worst service almost like they are deliberately doing it.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Feb 2022, 12:23 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Feb 2022, 12:23
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Mar 2022, 12:11Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unable to get hold of you after numerous attempts. Please let us know should you require further assistance, alternatively contact our call centre on 082 135(free call from Vodacom sim).
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unable to get hold of you after numerous attempts. Please let us know should you require further assistance, alternatively contact our call centre on 082 135(free call from Vodacom sim).
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2022, 12:11
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unable to get hold of you after numerous attempts. Please let us know should you require further assistance, alternatively contact our call centre on 082 135(free call from Vodacom sim).
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our attempts to contact you was unable to get hold of you after numerous attempts. Please let us know should you require further assistance, alternatively contact our call centre on 082 135(free call from Vodacom sim).
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
NM
Nthete M's updateReviewer Update
01 Mar 2022, 12:37They called but to tell me they wanna renew my contract. But I canceled it. I'm I being ****med by vodacom.
NM
Nthete M's update01 Mar 2022, 12:37
Reviewer Update
They called but to tell me they wanna renew my contract. But I canceled it. I'm I being ****med by vodacom.