RM
Rejoice M
1 reviews | Active since Dec 2018
28 Feb 2023, 21:28
Vodacom - ********
I request that they upgrade my contract to 24 month but when I called I found out that they did it for 36 months. Now they don't want to fix it even though it was made clear on their call that I want 24 months. All of a sudden they are struggling to find /listen to the call recording which they say is available on request. Well I am requesting it now again! Vodacom if you can't fix your nonsense then simply take your phone and cancel, I can't suffer for your incompetence. Also I suggest customers check their contracts before it is too late. ********!!!
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Replies (4)
Vodacom's replyOfficial
01 Mar 2023, 06:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2023, 06:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
RM
Rejoice M's updateReviewer Update
09 Mar 2023, 16:34I still have not gotten a response, if you have a clear recording
Then what is it that you are still investigating?
Especially because you are busy denoting my account for nonsense caused by yourselves.
This is simple, fix this or come get your phone and cancel the contract.
Then what is it that you are still investigating?
Especially because you are busy denoting my account for nonsense caused by yourselves.
This is simple, fix this or come get your phone and cancel the contract.
RM
Rejoice M's update09 Mar 2023, 16:34
Reviewer Update
I still have not gotten a response, if you have a clear recording
Then what is it that you are still investigating?
Especially because you are busy denoting my account for nonsense caused by yourselves.
This is simple, fix this or come get your phone and cancel the contract.
Then what is it that you are still investigating?
Especially because you are busy denoting my account for nonsense caused by yourselves.
This is simple, fix this or come get your phone and cancel the contract.
RM
Rejoice M's updateReviewer Update
09 Mar 2023, 16:35Debiting*
RM
Rejoice M's update09 Mar 2023, 16:35
Reviewer Update
Debiting*
RM
Rejoice M's updateReviewer Update
09 Mar 2023, 16:38Le sile lona, just because you have power to destroy ones credit record!
If it was not for that I would have canceled the stupid debit order by now.
If it was not for that I would have canceled the stupid debit order by now.
RM
Rejoice M's update09 Mar 2023, 16:38
Reviewer Update
Le sile lona, just because you have power to destroy ones credit record!
If it was not for that I would have canceled the stupid debit order by now.
If it was not for that I would have canceled the stupid debit order by now.