dT
desiree T

1 reviews | Active since Jan 2014

03 Oct 2021, 16:19

Vodacom ********

Again Vodacom called me with a new offer because I’m such a loyal customer. My new monthly premium will be less each month u til my contract expire in addition to getting more talk time and more data, and what happened? My monthly instalment instead of being less is now almost r100 more, I did call Vodacom and I’m still waiting for them to return my call after they listen to the phone call that I received with the promise to increase talk time and data with a lower monthly instalment. Vodacom is jus like our government, *****’s. Full of empty ****ing promises

0
Replies (1)
Vodacom
Vodacom's reply03 Oct 2021, 16:53
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team