sD
simone D
1 reviews | Active since Nov 2014
12 Dec 2019, 09:21
VODACOM ********
Vodacom is awfull with terrible service. They have no idea what the other agent tell you.Then changes the story each time.
vodacom are quick to give you a new account but never quick to cancel and upgrade. How is it possible to pay for a P10 lite for 36 month R300 ????
I then tried and phopne and I spoke to a person in cancellation with the name GIVEN.
He refused to put me threw to a manager or a supervisor,telling me i have no right to complain
WHO DO YOU THINK YOU ARE!!!!!
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Vodacom's replyOfficial
12 Dec 2019, 09:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2019, 09:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team