Vodacom ******** and poor service

Vodacom Fibre sucks, last month I went 7 days without connectivity and finally after many calls they send a technician, this month the same issue occurs and I have been calling customer support everyday and get the same run around of the technician been sent and for me to leave work early every day for a technician that doesn't pitch. Mind you they do not reimburse the days that I go without connectivity, what makes me even more upset they keep on escalating my case but have not received any feedback or tell me when this person would be coming to fix what I pay for every month with no delay. Honestly the first time this happened they didn't fix nothing coz I'm experiencing same problem, Vodacom are ******** I am canceling my Fibre and want my money back coz I cannot be paying a service that never works.