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Phili M
1 reviews | Active since Jul 2022
14 Nov 2022, 12:41
VODACOM ********
Below query still no resolved, Vodacom *******s!!!!!
Dont respond just to answer, listen carefully. I requested that sim card to be capped to zero and i was advised it was done and was was even given a reference number. Where is this billing coming from now, clearly the sim card was not capped to zero as per advised. Please listen to your calls and fox this so i can pay what is due . I dont want anything to do with Vodacom, ****** ********, reference number on the 11th of March wads 1-**********65. Please resolve this urgently so i can settle my account
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Vodacom's replyOfficial
14 Nov 2022, 13:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2022, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Phili M's updateReviewer Update
12 Dec 2022, 12:10Your consultant from Vodacom called me and she advised that she will send me a breakdown of the chrges that im querying, till today, im still waiting. It actually takes a whole year for Vodacom to actually provide service, pathetic is an understatement!!!!!
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Phili M's update12 Dec 2022, 12:10
Reviewer Update
Your consultant from Vodacom called me and she advised that she will send me a breakdown of the chrges that im querying, till today, im still waiting. It actually takes a whole year for Vodacom to actually provide service, pathetic is an understatement!!!!!