Vodacom ********

I received a mssg on the 3/09/21 about a new order and I quickly called Vodacom to alert them its not me I didn't order anything and they must cancel and Maria promised it will be canceled by the next day. Next day received another message that my order has been shipped to the courier and I called again and they managed to get the person who did the order Siviwe and he calls me and I advised him I didn't order and he must cancel and he promises to do so and that was midday and around 17:00 I still get msgs abt the delivery and I called again and I spoke to Nokwanda who told me that the order was not canceled and was very helpful and quickly called the couriers to stop the delivery. I'm very disgusted by Siviwe and I'm convinced he works with the ********** coz I even told him the delivery address he captured and email address were not mine but he still failed to cancel the order. Despite my numerous attempts to stop and cancel the order, this morning got a message from courier to say they're delivering today and I have not heard from anyone from Vodacom. I had to call the couriers myself to stop the ********** delivery. The Vodacom Twitter team is the most useless, they kept asking for my info and promising to contact me and it never happened. After my existing contract expires I will part ways with Vodacom because we're being ****med by the employees