AK
Andiswa K
1 reviews | Active since Jan 2022
02 Feb 2023, 21:07
Vodacom ********
I am so disappointed at the ***** that Vodacom did. They sold an elite mobile SIM card to me and told me that I was going to pay R150 per month. Only to find out I have 3 debit orders from elite mobile that I am not aware of. Imagine paying more than 3 times the price u had agreed on, with added benefits of car insurance and other things that I had not agreed on. Vodacom better fix this or I will be calling the ***** department
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Vodacom's replyOfficial
03 Feb 2023, 08:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Feb 2023, 08:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team