SM
Stanley M

1 reviews | Active since Sept 2020

03 Dec 2020, 16:52

VODACOM ********

VODACOM sold me a reject phone, it takes 5 hours to charge until 100% , and it lasts for 4 hours . When you contact the call center, you get transfered from pillar to post , until they say 15 days has expired and you need to take it for repairs. I'm paying Vodacom R2000 every month starting December 27 for a faulty unit..Voet stoot. They say if I have a problem I must call online department. Or take it for repairs to a vodacom center I received my phone on the 12 of November, started complaining after a week and they answer my phone after 16 days, BIG ******** ....there goes my R40 000.00. ALL THE UPCOMING VODACOM CALLS, BRACE YOURSELF..........

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Replies (1)
Vodacom
Vodacom's reply04 Dec 2020, 07:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team