SM
Stanley M
1 reviews | Active since Sept 2020
03 Dec 2020, 16:52
VODACOM ********
VODACOM sold me a reject phone, it takes 5 hours to charge until 100% , and it lasts for 4 hours . When you contact the call center, you get transfered from pillar to post , until they say 15 days has expired and you need to take it for repairs. I'm paying Vodacom R2000 every month starting December 27 for a faulty unit..Voet stoot. They say if I have a problem I must call online department. Or take it for repairs to a vodacom center I received my phone on the 12 of November, started complaining after a week and they answer my phone after 16 days, BIG ******** ....there goes my R40 000.00. ALL THE UPCOMING VODACOM CALLS, BRACE YOURSELF..........
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
04 Dec 2020, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2020, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
