TM
Tembisa M
1 reviews | Active since May 2019
07 Jul 2019, 09:35
Vodacom ********
This whole I have been buying 1 gig and it kept on disappearing from my phone. Last night I proved it Vodacom is ******** us and *****ing our data. At 20:47 bought another 1 gig and switched off my phone and now This morning I switched it back on and I get a text that I have 500 something of data left!!! What the hell vodacom!!! Been calling but no response!!! Do you know how many 1 gigs I bought this week. Stops now you ********
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Replies (2)
Vodacom's replyOfficial
07 Jul 2019, 11:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Jul 2019, 11:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
09 Jul 2019, 12:53Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply09 Jul 2019, 12:53
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per our discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,