MS
Mx S

1 reviews | Active since Mar 2018

16 May 2020, 07:30

VODACOM = ********!!!!!!!

AGAIN I want to buy data. So there is an option for 1G for R80 for 7 days, I go into my bank and buy data. When I want to load it isn't enough so I take an airtime advance to make up the total of R80. Then when I choose the 7 day option there is another screen to select 7-14 days. From there is a option to by 1GB for R49 also for 7 days. I select it and confirm it and then only get a notification I need a debit of credit card to buy it. Now how must I buy normal data with the airtime I alreayy bought because now this is the only option I get when I go in to buy on *111#?

VODACOM = ******** = Forcing clients to now buy data with a debit or credit card after buying airtime so now you score twice????

I HATE HOW YOU KEEP ON ******** PEOPLE!!!!

0
Replies (1)
Vodacom
Vodacom's reply16 May 2020, 11:23
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team