NM
Ndumiso M
1 reviews | Active since Oct 2014
20 May 2022, 08:28
Vodacom ******* of Note!
I took a cellphone contract with this company almost 3 years ago, when my contract term ended in October 2021 I requested it to be cancelled but these guys never did. I have subsequently called them numerous times earlier this year to cancel it they'd lie and say they will but never do. This company have been debiting my account (over R400) ever since then. I have even emailed Cancellations and customer service but they don't even reply. Vodacom I want all my money back!
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Vodacom's replyOfficial
20 May 2022, 09:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 May 2022, 09:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Ndumiso M's updateReviewer Update
20 May 2022, 17:52This is the exact response I received from you guys about the issue of insurance (overcharging me for 23 months) I raised with you guy last year and you said it would be investigated and resolve however up to date my money has not been paid. So I'm not moved by this response! I'm actually disgusted with your behaviour, this is my hard earned money you're *****ing
NM
Ndumiso M's update20 May 2022, 17:52
Reviewer Update
This is the exact response I received from you guys about the issue of insurance (overcharging me for 23 months) I raised with you guy last year and you said it would be investigated and resolve however up to date my money has not been paid. So I'm not moved by this response! I'm actually disgusted with your behaviour, this is my hard earned money you're *****ing