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adrian S
1 reviews | Active since Jul 2016
25 Aug 2020, 17:49
Vodacom *******
Hi, I would just like to make you aware that there is someone claiming to call from Vodaworld in Midrand asking for donations to a church fund. The person is saying that we have won a prize but in order to claim that prize, we will need to make a donation to the church's COVID19 fund. The person is also asking for a R55 airtime purchase. This incident happened to my Mother in Law today (25/August/2020) He goes by the name of Michael and the number he called from was ***
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Replies (2)
Vodacom's replyOfficial
26 Aug 2020, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Aug 2020, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Aug 2020, 10:01Dear Adrian
Thank you for making us aware.
Kindly be advised that we were not able to make contact with you. Kindly note that Vodacom does not call customers and ask them to donate money to a church fund. Do not respond to these **********.
We further appeal to our subscribers and the general public to be vigilant and avoid falling victim to these types of ****s.
Regards, Vodacom Consumer Website Team
Thank you for making us aware.
Kindly be advised that we were not able to make contact with you. Kindly note that Vodacom does not call customers and ask them to donate money to a church fund. Do not respond to these **********.
We further appeal to our subscribers and the general public to be vigilant and avoid falling victim to these types of ****s.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Aug 2020, 10:01
Official
Dear Adrian
Thank you for making us aware.
Kindly be advised that we were not able to make contact with you. Kindly note that Vodacom does not call customers and ask them to donate money to a church fund. Do not respond to these **********.
We further appeal to our subscribers and the general public to be vigilant and avoid falling victim to these types of ****s.
Regards, Vodacom Consumer Website Team
Thank you for making us aware.
Kindly be advised that we were not able to make contact with you. Kindly note that Vodacom does not call customers and ask them to donate money to a church fund. Do not respond to these **********.
We further appeal to our subscribers and the general public to be vigilant and avoid falling victim to these types of ****s.
Regards, Vodacom Consumer Website Team
Best regards,