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mbali N

1 reviews | Active since Oct 2020

19 Dec 2022, 13:21

Vodacom ****med us

Worst experience ever my partner received a call saying he won groceries and cash OK everything seemed legit up until he was told to buy airtime and then they said he must send it back to the receiver which is the consultant. I saw no man this is doggy OK fine I decided to ask my cousin to lend us that money they wanted. Though I was scaptical abt it my partner was desperate for this cash OK we continued then they sent a pin from they Mr Vyn Zyl who then told us we need to have a Dina certificate to donate to a charity fine we said no problem how does one aquire for such we told to pay 1500 I'm like how do u expect us to have that kind of money if we unemployment... We then spoke to the consultant he explained alot of nonses telling us OK let's pay 750 I said no plz refund my R200 into my account so I can send the person who gave me money. I'm so annoyed and demoralized with this coz they took money from us seeing we desperately in need. This is something Vodacom should track and do something abt the person who called me his numbers are ***

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Replies (1)
Vodacom
Vodacom's reply19 Dec 2022, 13:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team